Shipping policy

Wrong Address and/or Unclaimed Shipments

It's extremely important you double & triple check your address. If your order is returned due to insufficient address, you will be responsible for reshipment cost upon confirmed updated address, if applicable. 

This can happen if -

1. An address is invalid or missing information
2. The carrier is unable to deliver your package
3. The order is refused by the customer at time of delivery.

We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

When will I get my order?

All orders are subject to a processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from the fulfillment center by the applicable carrier. Order processing and fulfillment can take up to 3 days. Shipping may take an additional 3-5 business days for delivery.